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ISO/IEC 19086-3 (2017-07)

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ISO/IEC 19086-3:2017 Information technology - Cloud computing - Service level agreement (SLA) framework - Part 3: Core conformance requirements

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ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086-1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.
ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.

Author ISO/IEC
Editor ISO/IEC
Document type Standard
Format File
Edition 1.0
ICS 210
Number of pages 15
Year 2017
Country International
Keyword IEC19086;ISO/IEC 19086-3:2017