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AWWA CSC59679

M00001595

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AWWA CSC59679 "Cost Per Transaction: The Bottom Line for Kiosks, Automated Pay Stations or Any Customer Payment Option"

Conference Proceeding by American Water Works Association, 04/07/2004

Talmadge, Deborah; Cullado, Regina

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This slide presentation outlines information on payment options for customers of the East Bay Municipal Utility District. Topics covered include: business drivers for new payment options; new electronic pay options; changes in business environment; key goals; branch office customer profile; and, comparative analysis of pay options.