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AWWA JAW6352

M00001196

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AWWA JAW6352 Journal AWWA - Productivity Gains Through Job Reorganization and Rotation

Journal Article by American Water Works Association, 12/01/1981

McGuire, John H.

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A productivity measuring system developed to assess the employees of the Santa Cruz Water Department indicated rapidly decreasing productivity rates. A program was developed with the goal of raising productivity levels through increased motivation based on improved job satisfaction. Job rotation, reduction of crew size, monthly production meetings, and reorganization decreased sick leave usage and substantially increased productivity levels. Includes 2 references, figures.